BA Global Talent is seeking a dedicated Legal Assistant to support a U.S.-based law firm that specializes in Social Security Disability cases. In this role, you will serve as the primary point of contact for inbound and outbound phone communications with prospective and current clients. Your organization, communication skills, and professionalism will directly support the firm’s mission of helping individuals navigate the disability benefits process.

You would be joining a fantastic team that believes in BA’s mission and consistently delivers meaningful results. If you are a self-starter who thrives in a fast-paced environment, this is a great opportunity to grow your legal career with a young, rapidly expanding company that values its front line.

Responsibilities:

• Handle high-volume phone communications as a core function of the role, including:

• Speaking with prospective clients to conduct intake and gather essential case information

• Following up with current clients regarding documentation, status updates, and next steps

• Provide excellent customer service while communicating with individuals seeking Social Security Disability support

• Manage and safeguard sensitive legal information with strict confidentiality

• Assist with administrative tasks, including scheduling, case record management, and data entry

• Collaborate with attorneys and internal team members to ensure smooth case workflow and timely follow-up
  
  Requirements:

• Access to a personal computer running Microsoft Windows (required for software compatibility)

• Background in law, social work, legal assisting, paralegal studies, or related fields

• (Experience as a legal assistant, paralegal, law student, legal intern, or similar is highly valued)

• Experience using call management tools, phone systems, or CRM platforms is a plus

• Strong communication skills in English; Spanish proficiency is a plus

• Excellent organizational skills and attention to detail

• Familiarity with legal processes or case management systems is a plus

• A law degree or paralegal certificate is considered a plus

• Must reside in Latin America or the Caribbean

Time Zone: Eastern Time

Schedule: Full Time

Only resumes submitted in English will be considered.

All qualified applicants will receive consideration for job opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BA Global Talent is a young, fast-growing company that strives to provide high-quality remote workers to US-based clients. BA was founded by a lawyer and a business administrator who harnessed their expertise and relevant local experiences to ensure that demanding employers can find high-quality, remote workers to help their businesses grow.